It doesn't end with content. Our approach to community management ensures your brand is accurately reflected on social.
timely responses
We use industry-specific software to ensure each and every interaction with your brand on social is considered and acted on.
build a
community
Building a community is much more than just posting content. With our community management, we aim to spark conversations that leave a lasting impression on your audience.
communicate effetively
When someone’s asking about your brand – or they need help with an order – you’re not always there to respond… but we are. Maintain excellent customer service with our community management.
want to post with purpose?know exactly when to post?utilise hashtags to boost visibility?have a platform specific posting strategy?
social media posting
“Community management is often overlooked, especially when many agencies are focused on content only. But we know that a community is the backbone of social media success.”
– Kane Lodge, CFO & Co-founder
what are the benefits of community management?
Being seen is important, 52% of online brand discovery comes from social media channels.
giraffe's human-first approach really sets them apart
The Giraffe team are a pleasure to work with! They’re not only super-efficient and knowledgeable but bring a warm, friendly demeanour to every interaction. They go the extra mile to enhance our socials and they’re flexible and accommodating when it comes to tweaks. Giraffe’s human first approach really sets them apart from the rest. We are thrilled so far with the results they’ve helped us achieve.
– Holly-Marie Jones, Marketing Manager
want to post with purpose?know exactly when to post?utilise hashtags to boost visibility?have a platform specific posting strategy?
social media posting insights
Explore a selection of our articles and research on how to effectively post to social media.
