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Social Media Insights

Articles, research, our podcast and publications, all pulled from the same place: fourteen years of client work, the marketing insights that came out of it, and the mistakes that shaped them.

— Latest articles from the team

Ideas worth reading.

Explore a selection of our latest social media insights.

— our podcast

Social in 10

Our Monday morning podcast. Ten minutes, once a week: what's actually happening in social and digital that week, plus a guest who knows one corner of it properly. Past guests have come from Cisco, Condé Nast, Suez, LinkedIn, Sky and Next, each talking through their specific area of expertise rather than generic marketing chat.

— The human-first marketing book

Our CEO wrote the book on human-first marketing.

social media agency - line breaker

Fourteen years running Giraffe taught Phil Treagus-Evans what actually makes people trust a brand. He wrote it down. That became Human-First Marketing: The Art of Being Seen, Trusted and Remembered, an Amazon bestseller with over 1,000 copies sold, built around four working principles (people, authenticity, connection, purpose) and two frameworks born from client work: EMPATH, for understanding an audience, and the Pinball Strategy, our replacement for the traditional marketing funnel.

"Human-first" isn't a line the marketing team came up with to sound different. Every strategy, every recommendation traces back to the same book. That's something you can check, not a value pinned to a wall.

Award-
winning.

🏆   Shortlisted at the Business Book Awards 2026

🏆   Winner at the Nautilus Book Awards 2026

Reviews
are in.

★★★★★
A modern marketer's bible.

★★★★★
A must-read for any marketer.

— Fortnightly Insights in your inbox

Stay on top of social media.

Subscribe to the 'Thinking Human' email newsletter, keeping you up to date with the latest social media insights.

— latest video

Office day vlogs.

Giraffe's YouTube channel gives you a look inside the agency: office-day vlogs alongside videos focused on specific topics, where we share the research and thinking that usually stays in client meetings.

We hope you find it to be a genuine resource, not a highlight reel. If you want to see how we actually approach social and digital marketing, this is where to look.

Thinking Human Newsletter

Human-first thinking in your inbox, fortnightly.

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