
— read. listen. learn.
Social Media Insights
Articles, research, our podcast and publications, all pulled from the same place: fourteen years of client work, the marketing insights that came out of it, and the mistakes that shaped them.
— Latest articles from the team
Ideas worth reading.
Explore a selection of our latest social media insights.


How Financial Services Brands Can Build Credibility on Social Media

LinkedIn Outreach That Doesn’t Feel Spammy

What NatWest’s Social Strategy Can Teach us About Human-First Marketing

Social Media for Travel Brands: How to Inspire, Not Just Inform

How to Build a Social Media Content Calendar That Actually Gets Used

Building a LinkedIn Network That Actually Converts

How Often Should You Post on Social Media? The Honest Answer

Ad Fatigue: How to Spot It, Prevent It, and Recover From It
— our podcast
Social in 10
Our Monday morning podcast. Ten minutes, once a week: what's actually happening in social and digital that week, plus a guest who knows one corner of it properly. Past guests have come from Cisco, Condé Nast, Suez, LinkedIn, Sky and Next, each talking through their specific area of expertise rather than generic marketing chat.
— The human-first marketing book
Our CEO wrote the book on human-first marketing.
Fourteen years running Giraffe taught Phil Treagus-Evans what actually makes people trust a brand. He wrote it down. That became Human-First Marketing: The Art of Being Seen, Trusted and Remembered, an Amazon bestseller with over 1,000 copies sold, built around four working principles (people, authenticity, connection, purpose) and two frameworks born from client work: EMPATH, for understanding an audience, and the Pinball Strategy, our replacement for the traditional marketing funnel.
"Human-first" isn't a line the marketing team came up with to sound different. Every strategy, every recommendation traces back to the same book. That's something you can check, not a value pinned to a wall.
Award-
winning.
🏆 Shortlisted at the Business Book Awards 2026
🏆 Winner at the Nautilus Book Awards 2026
Reviews
are in.
★★★★★
A modern marketer's bible.
★★★★★
A must-read for any marketer.
— Fortnightly Insights in your inbox
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— latest video
Office day vlogs.
Giraffe's YouTube channel gives you a look inside the agency: office-day vlogs alongside videos focused on specific topics, where we share the research and thinking that usually stays in client meetings.
We hope you find it to be a genuine resource, not a highlight reel. If you want to see how we actually approach social and digital marketing, this is where to look.
