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— Social media for travel brands

Travel
Marketing Agency

14+ years  |  Award-Winning  |  UK & Global

— The challenge for the travel industry on social

Every travel brand has access to beautiful imagery. Not every travel brand has a story.

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Travel is one of the most visually rich categories on social media. That's also what makes it so difficult. When every hotel, airline and tour operator is posting stunning photography, stunning photography stops being enough. Audiences have become desensitised to the perfectly lit pool, the golden-hour skyline, the drone footage of a coastline. High production values and low engagement, from brands doing everything they were told to do.

The brands building real social followings are doing something different. They are leading with people, not just places. The story of a family running a guesthouse in Lisbon, not just the view from the terrace. The texture of a market in Marrakech, not a highlight reel. As a travel social media agency with experience across destination, hospitality and tour operator brands, we know the most-shared content is rarely the most polished. It is the most honest.

Trusted by hospitality & travel brands.

— our core service pillars

Built around how travel brands grow.

Four specialist services, working together to turn social media into a genuine growth channel for travel brands.

01

Creative

DESIGN | VIDEO | CONTENT CREATION

Travel content lives or dies by how it makes people feel. We build creative around real experiences, real cultures and real people, not polished imagery that looks like everyone else's.

02

Influencers

STRATEGY | CAMPAIGNS | AMBASSADORS

Influencer partnerships in travel can build huge reach or waste the budget entirely, depending on fit. We connect travel brands with creators whose audiences are actively planning trips, not just collecting inspiration.

03

Paid

AWARENESS | SALES | LEAD GEN

Paid social in travel means reaching people at the right moment in the planning process. We build and manage targeted campaigns for travel brands that move audiences from inspiration to booking.

04

Social

POSTING | COMMUNITY | THOUGHT LEADERSHIP

Organic social builds the audience that drives your future bookings. We manage content strategies that keep travel brands visible, trusted and front of mind long before a customer is ready to act.

Seen enough to have a conversation?

No pitch. Just a straightforward chat about your travel brand, your goals and whether we're the right fit.

— Human-first marketing in travel

In travel, the story is rarely the destination.

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There is no sector with more raw material for great social media content than travel. Extraordinary places, remarkable cultures, experiences that change people. And yet, most travel social media looks the same. Destination shots. Sunset photography. Aerial footage of places most people will never visit. The visual abundance becomes the problem: when everything is beautiful, nothing stands out.

Human-First is the way we work at Giraffe. For travel brands, it means building content around the things that actually make people want to go: the chef making the same dish every morning for forty years, the guide who takes guests to the street market the tourists never find, the guesthouse owner who knows every guest by name before they arrive. Working with us as your travel marketing agency, content starts with people and their stories, then works back to the destination, the brand and the booking.

Award-winning work.

Sprout Social Social Media Partner of the Year
UK Agency Awards Social Media Agency of the Year
United Kingdom Digital Excellence Awards Social Media Agency of the Year

— Our Work

Real Brands. Real Results.

The social media agency for established brands with great cultures.

— FAQ

Ask us
anything

The common questions we hear from brands in the travel industry about how we could work together.

Giraffe are social media specialists, not travel industry insiders, and that distinction is worth being clear about. What we bring is a structured process for extracting what we need from you: your audience, your competitive space, your seasonal pressures and the commercial goals the content is serving. We’ve worked across destination, hospitality and tour operator brands, so we know the territory well. Plus, it helps that we’re a team of well-travelled folk! But the expertise about your specific business always comes from you.

The most common reason influencer campaigns underperform in travel is the wrong kind of reach. Large audiences are not useful if the people in them are not actively planning or considering travel. We prioritise fit over follower count, matching creators to your brand, destination and audience intent. We also build the brief around the story we want to tell, not just the deliverables we want to receive.

It’s rarely a straight line. Most people are inspired on social months before they search, compare and book. As a travel marketing agency, we build for both: content that earns familiarity and trust over time, and paid campaigns that accelerate conversion when someone is already in the planning process.

Because photography and social content are doing different jobs. A stunning hotel shot works brilliantly in print, on your website and in a brochure. On social, the same image competes with every other beautiful shot from every other brand, OTA and travel magazine. Social rewards specificity, immediacy and personality, and polished photography often strips all three out.

The off-season is the opportunity, not the obstacle. While competitors go quiet, a consistent presence in January or February builds disproportionate awareness ahead of peak booking season. The content shift matters though: the quiet months are for inspiring next summer, not promoting this one. We plan the calendar around your booking curve, not the calendar year.

Carefully. The fastest way to damage a travel brand on social is to make claims you cannot substantiate. Audiences, journalists and regulators are far more alert to greenwashing than they were five years ago. We help you communicate what you genuinely do, clearly and confidently, rather than what sounds good in a caption.

Two things stand out. The first is our philosophy: Giraffe is a Human-First agency, built on the belief that marketing works best when it leads with real people and genuine experiences. Our CEO, Phil Treagus-Evans, wrote the book on it, Human-First Marketing. The second is how we’re structured: senior strategists on every account, not a pitch team that hands things off once you sign.

— thinking about travel marketing

Ideas worth reading.

Explore a selection of our articles and research on how social can be used for travel brands.

Better travel marketing begins with a conversation.

We'll listen to what you're trying to achieve and show you what's possible.