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Mike Johansson: How to Surprise and Delight your Customers

Mike Johansson spent over twenty years in various capacities for media companies in New Zealand, Australia, Britain and the United States before joining the School of Communication at the Rochester Institute of Technology in 2009. Among his achievements in the business world: Mike Johansson has

World Giraffe (Social Media) Day

Today is World Giraffe Day and it’s time to move aside my tall, orange friends for we are claiming the national holiday for ourselves. I mean if two of us stand on top of each other, we are basically the same height as a giraffe.

World Book Day 2018: Our Top Picks

It’s World Book Day and what’s a better way to celebrate than with a list of our team’s favourite books? From Bradbury to Knight, here are our social media experts’ top picks: Kate chooses two books for two different reasons: My first favourite book is

Social Media Day: Giraffe Live Seminars

This year on social media day we will be holding a series of micro seminars live on Periscope, aimed at helping small and medium sized businesses get the most out their social media marketing efforts. We know what social media can do - and we

5 Telling Signs Your Client Relationship Is In Trouble

In the world of social media management, when day-to-day delivery means you are forever fighting the clock, client management can be a part of the job that is often overlooked. Neglecting this relationship ultimately ends one way, the client losing their passion for social

Happy 2nd Birthday Giraffe!

A year ago yesterday, Kane and I sat in our home office with a cake, some party poppers and balloons. Although we were ecstatic to have finished our first year in business, there was a sense of anticlimax as we finished our slice of

Giraffe are now an Official Supporter of the Giraffe Conservation Foundation.

In February, you may remember that our Valentine’s Day campaign was a little different to most. We made a conscious decision in the office that given the ridiculous amounts of money spent on Valentine’s gifts each year, we’d try and encourage our audience to donate

The 2013: Yearly Review

2013 has been a very busy year for us Giraffes, a lot happened and although we’re sure you’ve been keeping up to date with us – we wanted to collate all of our year’s memories in one place! At the beginning of the year, Giraffe

The New Giraffe Office: We’re All Moved In!

Okay, so we’ve actually been in the new office since early October, so this isn’t really news. However, we’ve only just finished adding all our Giraffey touches, so it’s time to blog about it! As many of you will know, Giraffe is just over a

Let us tell you why you should OUTSOURCE your Social Media Marketing!

Web 2.0 is Social Media. For any brand within this Millennial you want to engage your customers, existing and potential, as well as keeping relationships with stakeholders and social media is the place where all of that happens. We’re all on Facebook personally, we post

Mike Johansson: How to Surprise and Delight your Customers

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