Tips for Community Management

The Power of Fan Engagement: How Sports Brands Can Use Social Media to Build Community

As a brand, you have probably heard of community or fan engagement being referred to as the holy grail of social media marketing – a journey to reach, but so rewarding once achieved. Every sector and every niche has its own creative strategies to help

ROE vs. ROI: Measuring the Value of Social Media Interactions

It’s all well and good being able to create a strategy for social media, but understanding the impact of your strategy is vital for sustainable growth and engagement. At Giraffe we quite often get asked about the best metrics for determining a campaign’s overall performance.

Leveraging Social Media Communities for Enhanced Brand Equity

Check out our in-depth look at how businesses utilise social media communities, why they work so well and how they can help to grow your brand online. Social media communities can be broadly categorised into two types: structured platforms like pages, groups, or sites where

Mastering the Art of Customer Advocacy: Elevating Customers to Brand Ambassadors on Social Media

4 steps to turn your happy customers into brand ambassadors.

How Does the Instagram Algorithm Work?

Find out how to use the Instagram algorithm to your advantage. Spoiler! You can boost your engagement rates and performance without spending a penny. Building success on social media is a time-consuming and sometimes precarious process. But nowhere so much as on Instagram, where what

What is Social Media Community Management?

If you’re using digital marketing for your business, social media community management should be a key part of your strategy. If you’re not sure quite what that is, or how to make it work for you, don’t panic! We’ve put together a super simple guide

Community Management Mistakes That Will Alienate Your Audience

Every social media marketing strategy calls for community management to some extent. The degree to which these responsibilities take centre stage are dependent on the scale of each operation – while some smaller businesses may delegate community management as a secondary role for certain individuals,

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Tips for Community Management

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Tips for Community Management

We’d love to partner upget creativetalk strategy

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let's talk
socialresultscreativestrategyimpact